Delivery Information 

Delivery Information 

Every Delivery Is a Promise

We understand—waiting is more than just time; it's a form of trust.
At ICHI Online Marketplace, all shipping and delivery services are directly managed by the sellers. We encourage them to provide clear, timely delivery information and continuously improve the delivery experience.

Delivery Methods

Sellers may choose the delivery method that best suits their operations—whether it's in-person delivery, courier, or local logistics. Currently, ICHI does not offer third-party payment or delivery services.

Delivery Coverage

Most sellers deliver to major cities and regions across the country. Some remote or special areas may be excluded; please check the product page or contact the seller to confirm availability.

Shipping Time

Most orders will be shipped within 1–3 business days, and arrive within 3–7 business days, depending on your location. Please allow extra time during holidays or promotional periods.

Delay Notice

If unexpected delays occur due to weather, traffic, or other uncontrollable factors, the seller will contact you as soon as possible to resolve the issue. We appreciate your patience—every product is a promise, and we aim to fulfill it with care.

 ICHI Delivery Policy

• Seller-Managed Shipping: ICHI does not intervene in payment or delivery. Sellers are fully responsible for fulfilling the orders.

• Platform Support: Should issues arise, customers may contact us. We will assist in communication and resolution.

• Transparency Encouraged: Please review the seller’s delivery policy before placing your order to avoid misunderstandings or delays.

• Looking Ahead: ICHI is actively preparing to introduce third-party payment and shipping services. Announcements will be made once available.